Information We Collect
We may collect various types of personal information from you when you use our website or our WordPress template builder service. This information may include:
- Personal information you provide to us, such as your name, email address, phone number, and billing information.
- Information is collected automatically through our website or service, such as your IP address, browser type, device information, and location information.
- Information you provide to us when you contact us, such as your name, email address, and the content of your message.
How We Use Your Information
- To provide you with our WordPress template builder service, including customizing templates and offering customer support.
- To improve our website and service by analyzing user behavior and preferences.
- To communicate with you about our service, including sending you newsletters, promotions, and other marketing communications.
- To comply with legal requirements and protect our legal rights.
- Sharing Your Information
We may share your personal information with third parties in the following situations:
- To provide you with our WordPress template builder service, we may share your personal information with third-party service providers, such as payment processors and hosting providers.
- To comply with legal requirements, we may share your personal information with law enforcement agencies or regulatory bodies.
- If we are acquired by or merged with another company, we may share your personal information with the new company.
- We may also share your information with our affiliates, partners, or other trusted third parties for marketing or other purposes, but only if you have given us your consent to do so.
Your Rights and Choices
You have the following rights and choices regarding your personal information:
- Right to Access and Control Your Personal Data
Users have the right to request access to their personal data and to control how it is used. This may include requesting a copy of their personal data or requesting that it be deleted.
- Right to Object to Processing
Users have the right to object to the processing of their personal data in certain circumstances. For example, if the personal data is being used for direct marketing purposes, users may request that it be stopped.
- Right to Rectification
Users have the right to request that any inaccurate or incomplete personal data be corrected or updated.
- Right to Data Portability
Users have the right to request a copy of their personal data in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent
If users have previously given their consent for their personal data to be processed, they have the right to withdraw that consent at any time.
- Choices for Cookies and Tracking Technologies
Users may have choices when it comes to cookies and other tracking technologies used by the company. This section may outline the options available, such as opting out of certain types of cookies or using browser settings to block them.
- Contact Information
This section may provide users with contact information for the company’s data protection officer or privacy team so that they can make requests or ask questions about their rights and choices.
Data Security and Information
We take data security and information privacy seriously. We use reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. We store your personal information securely and take reasonable steps to prevent unauthorized access to it. We use secure servers and encryption to protect your personal information during transmission. However, no system can be completely secure, and we cannot guarantee the security of your personal information. This section explains our data security practices, how we handle your information, and the measures we take to protect your data.
- Collection and Use of Personal Information
When you visit our website, we may collect personal information that you voluntarily provide to us, such as your name, email address, and phone number. We use this information to communicate with you about our products and services and to process any orders you may place.
We may also collect certain information automatically when you visit our website, such as your IP address, browser type, and device type. This information is used to help us understand how visitors use our website and to improve our website’s performance and user experience.
- Protection of Personal Information
We use various measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses Secure Sockets Layer (SSL) encryption technology to ensure the secure transmission of data over the internet. We also maintain physical, electronic, and procedural safeguards to protect your data from unauthorized access or use.
We restrict access to your personal information to only those employees who need to know that information to provide products or services to you. We also require all third-party service providers who may have access to your personal information to adhere to our data security standards and comply with applicable data protection laws.
- Information We Collect
When you post a comment on our website, we collect your name, email address, and the content of your comment.
- Use of Information
We use the information we collect to respond to your comments and provide customer support. We may also use your information to improve our website and our products and services.
We may use your email address to send you promotional or marketing messages, but you may opt-out of receiving these messages at any time.
Data Retention Policy
We at Mishkat WP, understand the importance of protecting your personal data and ensuring your privacy is respected. This Data Retention Policy explains how long we will retain your personal data and the reasons behind it.
- Data Retention Period
We will retain your personal data only for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of personal data, the purpose of processing, and the applicable legal requirements.
- User Data
As a WordPress template builder company, we may collect user data to enhance the user experience and ensure the best possible service. We will retain your user data for as long as your account is active, or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Website Analytics Data
We may collect website analytics data to analyze user behavior and improve our website. We will retain website analytics data for as long as necessary to fulfill the purposes for which it was collected. Website analytics data will be automatically deleted after [insert number of months/years] from the date of collection.
- Backup and Archiving
We may retain your personal data in backup and archiving systems for as long as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. This data will be securely stored and only accessed in the event of a backup or disaster recovery situation.
- Data Deletion
When we no longer require your personal data for the purposes for which it was collected, we will delete it securely or anonymize it. If you wish to have your personal data deleted before the end of its retention period, you may contact us at [insert contact details].
- Changes to the Policy
We may update this Data Retention Policy from time to time in response to changing legal, technical, or business developments. Any changes to this policy will be posted on our website and, if applicable, communicated to you by email.
If you have any questions about this Data Retention Policy, please contact us at [insert contact details].
If you contact us through our contact forms, we collect your name and email address, as well as any other information you provide in your message. We use this information to respond to your inquiry and to provide you with the information or support you request.
We provide customer support through various channels, including email, chat, and phone. When you contact our support team, we may ask for personal information such as your name, email address, or purchase history to better assist you with your inquiry.
We use this information only for the purpose of providing support and improving our products and services. We may also use aggregated and anonymized data from support interactions for statistical analysis and to identify trends and areas for improvement.
Our support team may need to access your website or account to investigate and troubleshoot issues. We will never share your personal information or website content with any third parties, except as required by law or if necessary to provide the support you requested.
We may also send occasional support-related communications to our customers, such as follow-up surveys or updates about their support tickets. These communications are necessary to ensure the quality of our support service and to keep our customers informed.
If you have any questions or concerns about our support practices, please contact us at [contact information].
When you make a purchase from us, we collect certain personal information from you, such as your name, email address, billing address, and payment information. We use this information solely for the purpose of processing your purchase and providing you with access to our products and services. We do not share your personal information with any third parties except as required by law or as necessary to process your payment.
We use third-party payment processors to process your payment securely. These processors are fully compliant with applicable data protection laws and adhere to industry-standard security protocols to ensure the safety of your personal and financial information.
When you purchase a license for our WordPress template builder, we will provide you with a unique license key. This license key is required to activate your product and receive automatic updates and support.
We collect and store your license key and related purchase information, such as your name, email address, and payment details, to verify your license and provide you with technical support and product updates.
Please note that sharing or distributing your license key is strictly prohibited and may result in the termination of your license and access to our products and services. Additionally, we may periodically audit the use of our license keys to ensure compliance with our license terms.
If you have any questions or concerns about your license key or our license terms, please contact us at [company email address].
What Rights You Have Over Your Data
You have the right to access, update, and delete your personal information. You can contact us at [email address] to request access to your personal information or to update or delete your personal information. We will respond to your request within a reasonable timeframe. However, please note that we may need to retain certain information for record-keeping purposes or to comply with our legal obligations.
Children’s Privacy Protection Act
We do not knowingly collect personal information from children under the age of 13. If you are under 13, please do not provide any personal information on our website. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
Embedded Content from Other Websites
We may include affiliate links on our website. If you click on an affiliate link and make a purchase, we may receive a commission. We only promote products and services that we believe will provide value to our users.
Remarketing or Advertising
If you subscribe to our newsletter, we will collect and use your email address to send you promotional materials, news, and updates about our products and services. We use a third-party email marketing service provider to manage our newsletter subscription list and send out emails on our behalf. By subscribing to our newsletter, you agree to receive these communications from us.
You may unsubscribe from our newsletter at any time by clicking on the “unsubscribe” link at the bottom of the emails we send you. If you unsubscribe, we will remove your email address from our newsletter subscription list within a reasonable period.
Complying with Legal Processes
We may disclose your personal information if we are required to do so by law, regulation, or legal process, including a court order or subpoena. We may also disclose your personal information in response to a law enforcement agency’s request or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or violations of our terms of service.
If we receive a legal request for your personal information, we will only disclose the information that is required by law and will make every effort to notify you of the request unless prohibited by law.
We may also disclose your personal information to our legal advisors or in connection with a potential or actual merger, acquisition, or sale of our business or assets.