Welcome to Mishkat WP WordPress template builder. Our terms and conditions govern your use of our website and services, and by using them, you agree to be bound by these terms. Please read the terms carefully before using our services.
Use of website
By accessing and using our website, you agree to be bound by the following terms and conditions of use:
Use of Content
All content on our website, including text, graphics, images, and other materials, is protected by copyright and other intellectual property laws. You may not reproduce, modify, distribute, or republish any content from our website without our prior written consent.
User Accounts
In order to access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account.
Prohibited Activities
You may not use our website for any illegal or unauthorized purpose, or to transmit any content that is infringing, defamatory, obscene, or otherwise objectionable. You may not use our website to engage in any activity that could damage, disable, overburden, or impair our servers or networks, or interfere with any other user’s access to our website.
Third-Party Links
Our website may contain links to third-party websites or resources. We are not responsible for the content or availability of these sites, and we do not endorse or guarantee the products, services, or information offered by these sites. Your use of third-party sites is at your own risk.
Use of Services
By using our services, you agree to the following:
- You may use our services only for lawful purposes and in accordance with these terms and conditions.
- You may not use our services:
- In any way that violates any applicable federal, state, local, or international law or regulation.
- To engage in any fraudulent or unlawful activity.
- To impersonate any person or entity.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
- To upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
- We reserve the right to terminate your access to our services if we believe that you have violated these terms and conditions.
Pricing and Payment
Payment Terms
By using our services, you agree to pay the fees specified for the service plan you choose. Payment is due immediately upon signing up for the service, and your account will not be activated until payment is received.
Automatic Renewal
Your subscription will automatically renew at the end of each billing period, unless you cancel your subscription. The renewal fee will be the same as the original subscription fee, unless we notify you otherwise in advance. You will be notified by email prior to the renewal date and will have the option to cancel the subscription at that time.
Pricing
We reserve the right to change our pricing at any time. If you are on a subscription plan, we will notify you at least 30 days in advance of any price increase. Your continued use of our services after any price change constitutes your agreement to pay the new price.
Refunds
Our product is digital, and once downloaded, it is considered a used item and cannot be returned, so we don’t provide refund, please get in touch with our support if you have any problems
Taxes
You are responsible for paying all taxes associated with your use of our services. This includes any sales, use, or value-added taxes.
Payment Methods
We accept payment by credit card or PayPal (add others if any). You are responsible for providing accurate billing information and keeping it up to date. If your payment information changes, you must update it promptly to avoid interruption of service.
Late Payments
If your payment is more than 30 days past due, we reserve the right to suspend or terminate your account until payment is received.
Refund Policy
At Mishkat WP, we want our customers to be completely satisfied with our products and services. However, if for any reason you are not satisfied with your purchase, we offer a refund policy.
Refund Eligibility:
We offer refunds for our within (enter days) of the original purchase date. To be eligible for a refund, you must meet the following criteria:
- You have attempted to resolve the issue with our support team first.
- Your issue is caused by an error or fault in our product, and not due to other factors, such as third-party plugins, server configurations, or modifications to the product made by you or someone else.
Refund Process
If you meet the refund eligibility criteria, please contact our support team with your refund request. We will review your request and issue a refund within 7-10 business days.
Please note that we reserve the right to refuse a refund if the product has been modified by you or someone else, or if you have violated our terms and conditions in any way.
In case of a refund, your access to the WordPress template builder and its support services will be immediately terminated, and you will be required to remove all files and installations associated with the product.
Changes to Refund Policy
We reserve the right to make changes to our refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review our refund policy periodically for any updates or changes.
If you have any questions or concerns regarding our refund policy, please contact our support team for assistance.Top of Form
Intellectual Property
- Our website and services contain intellectual property owned by us or our licensors, including copyrights, trademarks, trade dress, and patents. All rights are reserved.
- You may not copy, reproduce, modify, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any information, software, products, or services obtained from or through our website or services.
- You may not use any of our trademarks or trade dress without our prior written consent.
Customization
We offer customization services to help you modify our products to fit your specific needs. Our team of experienced developers can help you with customization requests, such as changing colors, fonts, layouts, and adding new features.
Customization services are priced based on the complexity of the request and will be quoted on a case-by-case basis.
Support and Services
We strive to provide the best support and services to our customers. The following terms and conditions outline the policies and procedures that govern our support and services.
Support Channels
Our support team is available to assist you via the following channels:
- Email: You can reach our support team by sending an email to [support email address].
- Support Forum: We have a support forum where you can ask questions and get help from our community and support team.
- Knowledge Base: We have a knowledge base where you can find answers to frequently asked questions and detailed guides on how to use our products.
Support Hours
Our support team is available during the following hours:
(Enter Hours)
(Enter Hours): Closed
We will do our best to respond to your inquiries within 24 hours during our support hours. However, response times may be longer during peak periods or holidays.
Scope of Support
Our support team is here to help you with any issues related to our products, including:
- Technical issues with our products.
- Compatibility issues with third-party plugins and themes.
- General questions about our products.
We do not provide support for issues related to:
- Customizations to our products beyond their intended functionality.
- Issues caused by third-party plugins or themes.
- WordPress configuration and installation.
Services
In addition to our support services, we offer the following services:
- Customization Services
- Installation Services
- Hosting Services
You can contact our support and sales team to gain further information on how to avail these services. Please note that the aforementioned services are subject to additional terms and fees.
Changes to Support and Services
We reserve the right to change our support and services policies and procedures at any time without prior notice. However, we will make every effort to notify our customers of any changes that may affect them.
Updates and Maintenance
At Mishkat WP, we are committed to providing you with high-quality products and services. To ensure that your experience with our templates remains up-to-date and secure, we offer regular updates and maintenance services.
Updates
We regularly release updates to our WordPress templates to ensure compatibility with the latest version of WordPress and to add new features and functionality. These updates are available to all our customers who have purchased our templates.
When a new update is released, you will be notified via email and/or through the WordPress dashboard. You can easily update your template by following the instructions provided in the notification. We recommend that you update your template as soon as possible to take advantage of the latest features and improvements.
Please note that updates are not included in our one-time purchase fee. However, we do offer discounted pricing for customers who wish to purchase updates on a regular basis. You can contact our customer support team for more information on pricing and options.
Maintenance
In addition to updates, we also offer maintenance services to keep your website running smoothly and securely. Our maintenance services include:
- Regular backups of your website’s files and database
- Security scans to detect and prevent malware and other security threats
- Plugin and theme updates to ensure compatibility and security
- Performance optimization to improve website speed and loading times
- Technical support for any issues or problems you may encounter with your website
Our maintenance services are available on a monthly or annual subscription basis. We highly recommend that you subscribe to our maintenance services to ensure that your website remains secure and up-to-date.
Please note that our maintenance services do not cover customization or design changes to your website. If you require customization or design changes, please contact our customer support team for a quote.
At Mishkat WP, we are committed to providing you with the best possible products and services. Our updates and maintenance services are designed to ensure that your website remains secure and up-to-date, so you can focus on growing your business. If you have any questions or concerns about our updates and maintenance services, please contact our customer support team for assistance.Top of Form
Limitation of Liability
- We will not be liable for any damages arising from your use of our services, including direct, indirect, incidental, punitive, and consequential damages.
- We will not be liable for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any content.
- We will not be liable for any technical difficulties or interruptions in our services, including downtime or errors in transmission.
- We will not be liable for any loss or damage resulting from any viruses, or other harmful components transmitted through our services.
Indemnification
You agree to indemnify, defend, and hold harmless Mishkat WP, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys’ fees, arising from or relating to your use of our services or your violation of these terms and conditions.
Termination
We reserve the right to terminate your access to our services at any time for any reason without notice to you.
Service Level Agreement
The following Service Level Agreement (“SLA”) sets forth the terms and conditions under which (“we”, “us”, “our”) will provide services to our customers (“you”, “your”).
Service Availability
We will use commercially reasonable efforts to ensure that our WordPress template builder service will be available at least 99.9% of the time, excluding scheduled maintenance periods. In the event that the service is unavailable for more than 0.1% of the time during any calendar month, we will provide a service credit to you in accordance with our Service Credit Policy.
Performance
We will use commercially reasonable efforts to ensure that our WordPress templates will perform as intended, subject to the limitations and specifications set forth in the applicable template documentation. We do not guarantee that the templates will be error-free, but we will use commercially reasonable efforts to correct any errors that are brought to our attention.
Security
We will use commercially reasonable efforts to ensure that our WordPress template builder service is secure and free from viruses, malware, and other harmful content. We will promptly investigate and address any security incidents or vulnerabilities that are brought to our attention.
Backups
We will perform daily backups of your WordPress templates, and we will use commercially reasonable efforts to ensure that the backups are secure and reliable. However, we do not guarantee that the backups will be error-free or that they will be sufficient to restore your templates in all cases.
Service Credits
In the event that we fail to meet our SLA commitments, we will provide a service credit to you in accordance with our Service Credit Policy. Service credits are your sole and exclusive remedy for any SLA failures.
Limitations of Liability
Our liability to you for any claims arising out of or relating to this SLA or the use of our WordPress template builder service will be limited to the amount paid by you to us for the service during the 12-month period preceding the claim.
Governing Law
This SLA will be governed by and construed in accordance with the laws of the state where our company is located, without giving effect to any principles of conflicts of law.
Amendments
We reserve the right to modify this SLA from time to time, provided that we will provide you with at least 30 days’ prior written notice of any material changes.
Disclaimer of Warranties
Our company provides the WordPress template builder service “as is” and “as available,” without any warranties or representations of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the WordPress template builder service will be uninterrupted, error-free, or completely secure. We do not warrant that any defects or errors in the service will be corrected. We make no representations or warranties about the accuracy, reliability, completeness, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the service.
We do not guarantee that the WordPress templates built using our service will be compatible with any specific web browsers, operating systems, or mobile devices. It is your responsibility to ensure that the templates you create using our service are compatible with the platforms and devices you plan to use them on.
We do not guarantee that the use of our service will meet your requirements or expectations, or that any results obtained from using our service will be accurate, reliable, or effective. You assume all risks and liabilities associated with your use of the WordPress template builder service.
In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the WordPress template builder service, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. Accordingly, some of the above disclaimers and limitations may not apply to you.
Licensing Terms
Our themes are licensed under the GPL (GNU General Public License), it means that they are released as free software and users have certain freedoms and rights when it comes to using and distributing them. Here are some key points to consider:
- Freedom to use: Users have the freedom to use your themes for any purpose, including personal or commercial projects.
- Freedom to modify: Users can modify the themes to suit their needs or preferences. They have the right to make changes to the code, design, or any other aspect of the themes.
- Freedom to distribute: Users can distribute copies of the themes to others. This includes sharing the themes with others, selling them, or including them as part of a larger package.
- Source code availability: When distributing the themes, you must also provide the corresponding source code or make it easily accessible. Users should be able to obtain the source code and modify it if they wish.
- Copyleft: Any modifications or derivative works based on the themes must also be licensed under the GPL. This ensures that the freedoms and rights provided by the GPL are passed on to subsequent users.
- No warranty: Like the GPL itself, the themes are typically provided without any warranty. It’s important to make it clear to users that they use the themes at their own risk and that you are not liable for any damages or issues that may arise.
Remember that the GPL is a legal document, and it’s important to ensure that you comply with its terms and conditions when licensing your themes. If you have specific questions or concerns about licensing, it’s advisable to consult legal counsel or refer to the official GPL license text provided by the Free Software Foundation (FSF).
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any legal action or proceeding arising out of these terms and conditions shall be brought in the courts of [insert jurisdiction].
Changes to Terms and Conditions
Our company reserves the right to modify or update these Terms and Conditions at any time without prior notice to our users. It is the responsibility of the users to review the Terms and Conditions periodically to stay informed of any updates or changes.
By continuing to use our services after the modifications or updates to the Terms and Conditions, the users are deemed to have agreed to the changes made. If a user does not agree with any of the changes made, they should immediately stop using our services.
Our company also reserves the right to modify, discontinue, or restrict access to any of our services or features at any time without any prior notice. We shall not be held liable for any damages or losses incurred due to any modification, discontinuation, or restriction of services or features.
We encourage our users to contact us if they have any questions or concerns regarding these Terms and Conditions. Our customer support team is available to assist you with any queries or issues you may have.